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What
are the charges?
There is no fee to communicate with buyers on Kitmondo.com and you can respond
to as many WantToBuy listings as you want. If you make a sale to a buyer you
find on Kitmondo.com we charge a commission.
How much commission do I pay?
If you make a sale to a buyer you find through
Kitmondo.com we will charge a commission. The commission ranges from
3.5% - 10% depending on the size of the sale - we will contact you to
agree an appropriate commission rate at the time we introduce you to
the buyer.
I’m on the Seller plan – when will you introduce me to the customer?
If you choose a Seller membership, enquiries will
be emailed to you without the customer’s contact details. When you
receive an enquiry we will send you an email. In the email there is a
Reply link that enables you to send a response to the customer via
the Kitmondo system. The system allows you to attach files to your
response message so you can ensure the customer receives the
necessary photos, specifications, datasheets etc.
If I take a paid plan will I receive the buyer’s contact details?
Yes. If you choose a Seller Pro, Seller Plus, Seller Star or Club 100 membership we will email you the buyer’s
full contact details when you respond to a WantToBuy listing.
Likewise, if you create For Sale listings on Kitmondo.com we will
email you the contact details of customer’s making enquiries.
If I sign up to a paid plan do I have to sign a long contract?
No. Kitmondo's membership plans are monthly and you can cancel at any time.
Can I change or upgrade my membership plan?
Yes. You can change your plan at any time. Simply login and click the "Change
Plan" button on your my Kitmondo page.
How do you ensure the quality of the sales enquiries?
Each customer enquiry is passed through a two stage filtering process:
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An automated filter identifies spam or non-genuine enquiries
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A member of the Kitmondo team assesses the enquiry and looks for a range of
negative indicators (e.g. fraud signals, inaccurate data etc)
Naturally we cannot guarantee every sales enquiry will lead to a sale. But if
you are ever dissatisfied with a sales enquiry you receive from please let us
know.
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What
kind of companies use Kitmondo to sell equipment?
Our sellers include equipment dealers, end-users and liquidators. From a single
machine to a warehouse full.
What kind of companies use Kitmondo to buy equipment?
From a one man band to a large multinational - businesses all over the world
use the Kitmondo website to source equipment.
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