Privacy Policy is owned and maintained by Converted Media Ltd which is registered in England and Wales under company number 5553920. Please send all correspondence to Converted Media Ltd, The Core, Science Central, Bath Lane, Newcastle Upon Tyne NE4 5TF, United Kingdom. ("Kitmondo", "we" or "us") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information (“Personal Information”) we receive from users of (the "Site"). This Privacy Policy applies only to information that you provide to us through the Site. This Privacy Policy may be updated from time to time. We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your Kitmondo membership registration) or by means of a notice on the Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions (

Throughout this Privacy Policy we use the term Personal Information to describe information that can be associated with a specific person and can be used to identify that person. We do not consider Personal Information to include information that has been made anonymous or aggregated so that it cannot be used, whether in combination with other information or otherwise, to identify a specific user.

By accepting the Privacy Policy you consent to our collection, use, disclosure and retention of your Personal Information as described in this Privacy Policy and in our Terms and Conditions [link to /terms].

Data Controller

Converted Media Ltd, The Core, Science Central, Bath Lane, Newcastle Upon Tyne NE4 5TF, United Kingdom.

Processing of data in countries outside of Europe

Your information may be processed and maintained on computers located outside of the European Economic Area where the privacy laws may not be as protective as those in your jurisdiction. In particular, Kitmondo transfers personal information to the United States and processes it there. However, we will endeavour to secure a protection of your Personal Information at any time and any place which is comparable to the standard of protection granted under the terms of this Privacy Policy.

Information we collect from you

When you use our Site or Services, Kitmondo collects certain Personal Information from you. We will ask you for Personal Information when:

  • you register with us through the Site and become a Member
  • you choose to post an equipment Listing
  • you send an enquiry to another Member
  • you complete a Transaction with another Member

The Personal Information we collect from you includes, but is not limited to:

  • Your name
  • Your company name
  • Your address
  • Your country
  • Your telephone number number
  • Your email address
  • Password

In order to process some of your transactions through the Site, we may also ask for your bank account details and billing address.

Information we collect automatically

When you visit our Site we automatically collect information sent to us by your computer, mobile device, or other access device. This information is associated with you personally only when you sign in as a registered user, and includes:

device ID or unique identifier, device type, computer and connection information, statistics on page views, traffic to and from the sites, referral URL, ad data, IP address and standard web log information; and anonymous information collected through our use of cookies and web beacons.

Use of your Personal Information

We use your Personal Information for the purposes described in this Privacy Policy only and particularly to provide you access to the Site and to provide you with the Services. By accepting this privacy notice you agree that we may use your Personal Information to:

  • provide you access to our Sites and Services
  • prevent, detect, and investigate, fraud, security breaches, potentially prohibited or illegal activities, and enforce our Terms & Conditions
  • customize, measure and improve our services, content and advertising;
  • contact you, either via email or telephone, to resolve disputes, collect fees, and troubleshoot problems with your account or our sites, services, applications or tools, or for other purposes authorized by law;
  • contact you, either via email or, telephone to inform you about our services and those of our corporate family, deliver targeted marketing, service updates, and promotional offers based on your communication preferences and in compliance with applicable regulations;
  • provide you other services requested by you as described when we collect the information.

Email Newsletters, auction alerts, marketing and promotional materials

We also use your Personal Information to contact you with Kitmondo email newsletters, auction alerts, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive these emails please use the unsubscribe link provided in the emails. Alternatively, please email your remove request to

Please note, we will use your email address to send you notifications related to your use of the Site. You cannot unsubscribe or opt-out of these notification emails if you wish to continue using the Site or Services.

Information sharing and disclosure

The Site and Service can be used to facilitate the listing and purchase and sale of Equipment. Listings for Equipment are made available via the Site and Service by Members. Listings posted by Members, and the member profile (as defined below) of Members, are visible to any user of the Site.

Member profiles

When you create a membership on Kitmondo, we will set up a profile page for you. Your Kitmondo profile page will include your first name and last initial. You can select the other items of Personal Information that you wish to be included in your profile page – including, but not limited to a profile picture. We will display your profile page publicly via the Site and it will be viewable by all users. We recommend that you guard your anonymity and sensitive information and we encourage Members to think carefully about what information about themselves they disclose in their profile pages. You can review and revise your profile at any time.

Equipment listings

If you post a Listing, we may publish that Listing publicly via the Site.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, including other Members on our Site, different rules may apply to their use or disclosure of the information you provide to them. Kitmondo does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

Service Providers

Kitmondo may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Site and Application-related services (e.g., without limitation, maintenance services, database management, web analytics, payment processing services, fraud detection and prevention services relating to the activity of Kitmondo Users and improvement of the Site features) or to assist us in analyzing how our Site and Service are used. These third parties may have access to your Personal Information; if they do, this access is only so that they may perform these tasks on our behalf and they are obligated not to disclose or use it for any other purpose.

Compliance with Laws and Law Enforcement

Kitmondo will disclose such information about you to government or law enforcement officials or private parties where obligatory or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Kitmondo or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.

Business Transfers

Kitmondo may sell, transfer or otherwise share some or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. Also in such event, your personal information will continue to be processed in accordance with this Privacy Policy.

Viewing, changing or deleting your Personal Information

All Members may review, update, correct or delete their Personal Information held by Kitmondo in their registration profile at any time by contacting us at or editing the relevant part of their profile on the Site. If you would like us to cancel your membership on Kitmondo, please contact and we will attempt to accommodate your request if we do not have any legal obligation or a legitimate business reason to retain some of the information contained in your membership.

Customer testimonials

With your prior consent, we may post your testimonial on the Site along with your name. If you want your testimonial removed please contact us at

Contacting Us

If you have any questions about this Privacy Policy, please contact Kitmondo at

Last updated: 14th October 2015